Returns & Exchanges
At Byrna, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, we offer a hassle-free 30-day return policy for all items in their original, unworn condition with tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it out and attach it to your original packaging.
- 3.Pack and Ship
Securely pack your items to ensure they are protected during transit and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
