Frequently Asked Questions
Everything you need to know about your Byrna shopping experience.
What is the standard shipping timeframe for Byrna orders?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic delivery, while international shipping may take 7-14 business days depending on your location.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to your favorite garments at home to ensure a perfect fit.
What payment methods do you accept?
Byrna accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible 'Buy Now, Pay Later' options through Klarna and Affirm.
Are your materials sustainably sourced?
Quality and ethics are at the heart of Byrna. We prioritize eco-friendly fabrics, including organic cotton and recycled polyesters, and work exclusively with factories that adhere to fair labor standards.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.